CONDITIONS OF BUSINESS

• LSI was established to provide services relating to the control, inspection, weighing (including draft surveying), measuring, counting, sampling and analysis of minerals, metals and related products
     
• The activities and services provided on any given job will be defined by specific written instructions supplied by the client(s). LSI will provide written confirmation of acceptance of such instructions.
     
• LSI will either specify in advance the fees to be charged for a company's services in the form of a written quotation or apply a standard fee structure.
     
• LSI will provide the client with all necessary intermediate information relating to the progress of operations. For inspection and supervision services, LSI's responsibilities are limited to observation and advice to clients of the conditions of materials and cargoes and relevant equipment including packing, strapping, containers and means of transportation. The LSI role does not absolve in any way the contractual obligations of the appropriate parties. Providing LSI has advised the client of relevant circumstances, LSI will not accept responsibility for materials or equipment that do not meet either contractual stipulations or custom of the trade.
     
• LSI will only undertake to provide proper supervision of weighing operations and cannot accept liability for resultant weights unless weighing equipment has been calibrated in the presence of LSI personnel.
     
• For weight determination by draft survey, LSI will ensure that only qualified surveyors undertake the work. LSI reserves the right to either refuse to issue a draft survey weight or qualify the figure if either the vessel, weather conditions or vessel documents are unacceptable.
     
• Clients must ensure that all relevant parties are made aware of the appointment of LSI as representative. In the event that, as a result of the client failing to provide such authority, LSI personnel are unable to gain access to port facilities warehouses, vessels or other critical locations, LSI shall be deemed to be indemnified from any liability resulting from occurrences that take place in the absence of the said LSI personnel.
    
• On the completion of the services, LSI will issue a formal, signed, stamped report or certificate whichever is applicable. Such a document will only be issued to the client or other parties stipulated by the client. At this stage, LSI will also issue an invoice at agreed rates which is due for full settlement within thirty days.
    
• LSI undertakes to exercise professional skill and care in the conduct of work performed by LSI personnel. LSI, its personnel and/or subcontractors, do not accept liability for any loss or damage caused directly or indirectly or arising as a result of slight negligence. In the event that gross negligence can be proven, LSI, in conformity with the conditions laid down by the International Federations of Inspection Agencies (IFIA), will accept liability to a sum up to ten times the professional fee for the job in question.
    
• LSI carries professional indemnity insurance, full details of which are available on request.